Returns & Exchanges

At Horbäach Health, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day hassle-free return policy on all unworn items with original tags. If your order doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the unworn apparel in its original packaging, ensuring all designer tags and labels remain attached.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.