Returns & Exchanges
At Horbäach Health, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day hassle-free return policy on all unworn items with original tags. If your order doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn apparel in its original packaging, ensuring all designer tags and labels remain attached.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
